Salesforce CPQ FAQ: eighteen questions after end of sale, answered from Salesforce’s own pages
Salesforce CPQ is end of sale, not end of life. You can renew, add users and get support; nothing new arrives; the online documentation became a single PDF in July 2026; the successor is Revenue Cloud Advanced at $150–$200 per user per month with a 12–18 month rebuild in practice; and there is no forced move. Eighteen questions, each with the source.
No. Salesforce says CPQ is end of sale, not end of life. It stopped selling new licences to new customers in March 2025; existing customers can renew, add users and receive support, and no end-of-life date has been announced. Source
March 2025. Salesforce’s definitive article on the change was published July 10, 2026. Source
Yes. Existing customers can renew licences, add users and receive support under their existing contract terms. There is no forced migration. Source
Existing customers can add users. New customers cannot buy Salesforce CPQ at all. Source
No. Salesforce describes it as a maintenance phase: support and critical fixes continue; new product innovation is focused on Revenue Cloud Advanced. Source
Salesforce retired the online CPQ help articles in July 2026 in favour of a single PDF (KB 005388761). The CPQ developer guide PDF remains available. Source
Revenue Cloud Advanced, part of Agentforce Revenue Management. Salesforce describes it as the successor, built on core objects with a new data model, at $150 (Growth) or $200 (Advanced) per user per month. Source
No. Salesforce says CPQ-specific objects, custom fields, pricing rules and scripts do not map directly; a structured migration and data transformation is required. It is a re-implementation. Source
a full rebuild runs 12–18 months in practice, and that complex implementations with extensive custom logic, large catalogs and multiple integrations take longer. Source
No first-party tool. Salesforce names three partner accelerators — Forsys RevRamp, IdeaHelix and Prodly. Source
Salesforce says approximately 15% of Revenue Cloud Advanced customers migrated from Salesforce CPQ. It does not publish the absolute number. Source
The managed-package namespace of Salesforce CPQ, inherited from SteelBrick. Every Salesforce CPQ object carries the SBQQ__ prefix. More →
Yes. List prices are standard PricebookEntry records; SBQQ price rules, discount schedules and contracted prices adjust from there. Source
Revenue Cloud Advanced (Salesforce’s successor), Kugamon (Salesforce-native, published $65–$125/user/month), Conga CPQ, DealHub, Nue — or staying. Only the first two keep every object in the org with a current roadmap. More →
It is not sold to new customers, so there is no current list price. Third-party listings historically quoted about $75 per user per month. Existing customers renew on their contract terms. Source
Yes. Managed packages have distinct namespaces and can share standard Product and Price Book records. Assign each opportunity to one CPQ so both never quote the same deal. More →
Typically 4–8 weeks, because standard Products and Price Books move as-is and only SBQQ package objects need mapping. More →
There is no deadline. The reasons to plan a move are practical — no new features, reduced documentation, a shrinking admin pool — not contractual. Compare the successor and the alternatives before your next renewal. More →
Ready to run the numbers?
Published licence prices, a fixed implementation fee, and typical timelines by source platform.